Case Investigation
New cases begin with a thorough, independent investigation by the CASA Advocate. This investigation involves talking to both family members and professionals with knowledge of the situation, as well as collecting and reviewing related documentation. Most importantly, the Advocate meets the child and begins what is hoped to be a meaningful and positive relationship. From the gathered facts the Advocate develops a set of recommendations for presentation to the Court. 

Case Monitoring
Once the initial court order is issued the CASA Advocates role changes from investigator to monitor. The Advocate tracks compliance with court orders and reports progress to the court at the next hearing. In between court appearances the Advocate spends time with the child, helping him or her cope with the situation and encouraging their success with their foster families, schools, and therapy. Often the Advocate is the only consistent person in the child’s life, as foster homes, schools, and caseworkers change frequently. It is often the Advocate who ensures visitation between siblings.